Have you found yourself in this situation? You have been designated as the Salesforce Administrator and have been using Salesforce for some time but not really confident that you are doing it right. Or sometimes you update something that breaks another area and cannot work out why it broke. In frustration you’ve said out loud “If only there was somewhere I could go to check I am doing it right!”.
There are a couple of places you can go to get help. The first place is the Salesforce Success Community or the Power of Us Hub (for Not for Profit customers). These communities are full of people, just like yourself, who ask questions and can get them answered by other users who are experts. It’s one of the key places to learn about Salesforce and leverage the fantastic knowledge base that is available.
Whilst the Salesforce Success Communities are one source you should also utilise Salesforce Training to provide a formal education around all things Salesforce. Training courses are available on-line and face to face and range from Administrator training to Developer, Advanced Developer and Technical Architect. You can even become certified in each of these paths which makes you more valuable to your company and customers, and gives you that piece of mind you may be missing.
I know there are a bunch of people out there using Salesforce and who have never sat a certification, and yes I hate to say it but I am one of them. In my case things always got in the way before I could sit the exam. But wouldn’t it be great if there were a way for some of us to spend some time together in let’s say a study group and work through some exercises over several weeks and then take the certification exam.
Well guess what…. now there is!
Deepa Patel, a fellow Salesforce MVP, set up a Certification Study group on the Salesforce Success Community last year and has been beavering away with some of the Salesforce MVP’s running the study group. The study group has been a fantastic success with numerous participants gaining their certification after undertaking the study group exercises.
So if you have a minimum of 6 months experience with Salesforce and want to gain your certification join the Salesforce Certification Study Group and Alek will connect with you in the group and add you to the applicable study track. Please make sure you update your Success Community profile with a picture, proper First Name, Last Name and Company Name. All four have to be visible so we know who you are and we will provide access to the group.
But you better hurry up as the first round of the study group will be kicking off in the next few weeks.What have you got to lose?
Help spread the word and let’s drive the Salesforce Certifications across Australia and New Zealand to an all time high!